Shipping policy

Shipping Policy

Thank you for choosing Grind City Brewing! We're excited to get our merchandise to you as quickly and efficiently as possible. Please take note of our shipping policy:

Processing Time:

• Orders are typically processed within 1-2 business days of receipt.
• During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods:

• We primarily use trusted carriers to ship our merchandise.
• You'll have the option to select your preferred shipping method during checkout.
• Standard shipping usually takes 3-7 business days for delivery, while expedited shipping options are available for faster delivery.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the destination.
• Any applicable shipping fees will be displayed at checkout before you complete your purchase.

International Shipping:

• At this time, we only offer shipping within the United States. We apologize for any inconvenience caused.

Order Tracking:

• Once your order is processed and shipped, you'll receive a confirmation email with tracking information.
• Use this tracking number to monitor the status and estimated delivery date of your package.

Delivery Issues:

• In the event of any issues with delivery, please contact our customer support team at 901-545-2337/info@grindcitybrew.com for assistance.
• We'll work diligently with the carrier to resolve any problems and ensure you receive your merchandise.

Address Accuracy:

• Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries.

Return Policy:

• For information regarding returns or exchanges, please refer to our dedicated Return Policy page [link to the Return Policy page].

By placing an order with Grind City Brewing, you agree to adhere to the terms outlined in our Shipping Policy. If you have any further questions or need assistance, feel free to reach out to our customer support team.

Thank you for supporting Grind City Brewing!